ON top of holding on to the Best Pick-Up and Crew Van awards in the 2016 Business Van of the Year Awards run by Business Vans, Volkswagen has also kept the Best Finance & Service Package award.
Despite hot competition from rivals such as Citroen and Fiat Professional, Volkswagen’s range of competitively-priced finance products to help small business customers and small van operators, continue to be the best solution for financing, leasing and insuring commercial vehicles.
Volkswagen Commercial Vehicle finance experts work with customers to understand their business needs before recommending any products. The finance team handles every aspect of the application, taking care of everything to ensure that contracts are processed quickly and efficiently.
However, on top of this, Volkswagen Commercial Vehicles also understand that owning a van is about more than just a vehicle – it’s about support too. As thus, this equals helpful advice, affordable finance, maintenance and servicing, all designed to keep vans running more efficiently for longer.
Servicing and maintenance are key to keeping vans on the road – after all, a van in the garage is a van not earning its keep!
Once again Volkswagen Commercial Vehicles has also been proved to offer the very best aftercare – but how?
To start with, it has an extensive network of 100 Van Centres and Authorised Repairers nationwide.
To ensure that customers receive the same quality service, whichever centre they visit, Volkswagen offers a ten-point service promise to its customers, including a quote before work starts, customers being advised beforehand if additional work is needed, a guaranteed appointment within five working days and a courtesy vehicle while repairs are being carried out.
Diagnosis occurs within a day in the event of a breakdown, together with fitment of genuine Volkswagen parts, two-year parts and labour warranty, a full explanation of what work has been carried out and a complimentary valet when the work is completed.
Another key innovation Volkswagen Commercial Vehicles has introduced in the past year, is a video feedback platform that allows their trained technicians to relay visually to the customer any required work. This process helps to speed up approvals for work, and ensures complete transparency for work undertaken.
The Business Van Awards 2016 are sponsored by Vanarama.
Best Finance & Service Package. What were the judges looking for?
- The best one-stop shop for trades wanting an all-in finance and service package.
- Open to manufacturer finance and service packages delivered through dealers