They are also required to demonstrate ‘best-in-class’ brand and product presentation at their premises where, as well as new models, they should also retail a broad range of top-quality used vans and offer customers fair and transparent trade-in deals on their own vehicles.
It is not just sales that are included in the accreditation, Van ProCenter Dealers must have specially trained service advisors and technicians, and ensure customer mobility by providing replacement vehicles and collection and delivery services.
Dealer Principal Tim Ward declared: “I’m delighted that the unstinting commitment to service displayed by every member of our van team, and the hard work we’ve put in to meet the demanding Van ProCenter criteria, have been recognised with this important accreditation.”
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