A TRANSPORT firm has found a way to improve the performance of its staff – by challenging them to top driving standard league tables.
C&D South West is using Quartix vehicle tracking technology to monitor its 35-strong fleet of vehicles, and the drivers in charge of them.
the result has been improvements in fuel consumption, fewer accidents and a much more professional performance
The firm hopes to improve its overall service and reduce outgoing fuel costs, and in particular is using the Quartix system’s Driving Style Monitoring feature, which according to Director Darren Hammond makes it possible to identify problematic drivers and issues which need addressing.
“We then speak to our drivers about their strengths and weaknesses and work with them to improve their quality of driving,” Hammond says.
The web-based Quartix system produces score-based league tables, analyzing each driver’s performance on a 100-point scale. “Because the system’s collective data allows us to know more about our drivers’ behaviour, we know our fleet’s average driving style score is currently 95/100,” explains Hammond.
With the drivers having a top score to aim for, the result has been improvements in fuel consumption, fewer accidents and a much more professional performance.
The drivers have benefited in other ways too, with management incentivising good driving and offering bonuses to staff based on the data provided by the Quartix system.
Hammond finds the hard evidence provided by Quartix highly useful; “We can use the system to regularly refer back to our historical data – it’s a fantastic way to source the information we need when rewarding our drivers.”
Maintenance costs, including damage to mirrors and lamps as well as general wear and tear, have been cut thanks to the better driving encouraged by the Quartix system, while C&D has also been able to give its customers more accurate delivery times.
“It’s a key tool for my business, I use it as a management tool and other departments use it as an operational tool,” Hammond says.
“We’re also soon to be opening a new satellite depot. We want to put the Quartix system into all our vehicles and monitor the trucks remotely, which will be great for us.”