Martin Quail, Alphabet's chief operating officer
Martin Quail, chief commercial officer at Alphabet which manages a fleet of over 13,500 LCVs and is now a Van Excellence partner with the FTA
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Alphabet and  FTA’s Van Excellence scheme

  • Alphabet funds and manages a fleet of over 13,500 LCVs nationwide
  • Recognised partner in the Freight Transport Association’s (FTA) Van Excellence programme
  • Over 40 members of Alphabet’s commercial and account management teams awarded FTA Certificate of Excellence in van operations

ALPHABET has become a recognised partner in the Freight Transport Association’s (FTA) Van Excellence programme.

Alphabet celebrates Van Excellence following an event held jointly between the FTA and Vauxhall at their plant in Luton where over 40 members of Alphabet’s commercial and account management teams were awarded the FTA Certificate of Excellence in van operations following training in operational best practice and legislation.

Van Excellence is an industry-led initiative, the aim of which is to raise the standards of commercial vehicle operators, celebrate and share best practices, as well as represent the interests of LCV customers and the industry.

Alongside an experienced in-house LCV team which provides expert guidance and advice through the complex processes of specification, preparation and maintenance in vans, Alphabet launched a nationwide network of LCV conversion partners in late 2014.

Over the past 12 months Alphabet has significantly increased the scope and scale of its commercial vehicle offering so that now they fund and manage a fleet of over 13,500 LCVs nationwide.

Chief commercial officer Martin Quail commented: “We are delighted to become a recognised partner of the FTA Van Excellence programme. Light commercial vehicles are a vital element of the ‘mobility mix’ for most businesses and public sector organisations so they are firmly at the core of our offering to customers.

“Undertaking the FTA’s Van Excellence partner programme has reinforced our belief in the importance of establishing best practices to help van operators address the challenges and questions they face, particularly regarding compliance.

“We have previously had a long-standing, informal relationship with the FTA so becoming a Van Excellence Partner is official recognition of our strengths in the LCV arena and the progress we have made over the past few years.

“Commercial vehicles are incredibly important to SMEs, corporate customers and the public sector but not everyone is aware of Alphabet’s competencies in LCV. Being a Van Excellence Partner means that existing and potential Alphabet customers can have the confidence and reassurance of this external ‘hallmark’ of quality in our approach and delivery.”

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