Northgate Vehicle Hire has more than 35 years of experience in providing an all-encompassing van rental solution that offers customers both value for money and peace of mind.
The winner of this year’s Business Vans Best Van Rental Award is now the largest van hire business in the UK.
It says its success is dependent entirely on what customers think of it and their desire to choose Northgate over rival suppliers or solutions.
Our customers measure the business on its ability to keep vehicles on the road so that they don’t suffer any disruption to their business.
Northgate said it supports customers at every stage of the van rental journey, from initial vehicle hire to roadside assistance, providing vehicles at the right time and in the right place; rain or shine.
Northgate said: “We constantly assess our response times and how quickly our highly trained maintenance teams can upgrade or repair a vehicle.
“If one of our clients’ vehicles were to break down, we take the responsibility for swiftly attending the scene and getting the driver back on the road as soon as possible. If we can’t get a vehicle back on the road within four hours, we provide a replacement.”
All its vehicles come with full service and maintenance packages and Northgate provides flexibility that allows businesses to scale up or down, so that they can match their changing requirements.
Faced with the challenge of managing resources around seasonal demand, Northgate has put processes in place to allow customers to alter how many vans they rent and how often they need to do so.