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Car rental salesman - beware too cheap deals

Rental: beware cheap deals

Warning against too cheap internet van rental deals

SMALL businesses are getting a stark warning not to leave their cynicism at the front door in the search for a good daily van rental deal.

The trade body for daily rental in the UK, the British Vehicle Rental and Leasing Association (BVRLA), is warning business van managers that cheap deals on the internet or in the press are proliferating and care should be taken in how you respond.

The BVRLA says that police and trading standards officials are currently investigating a number of companies that have conned buyers with low prices and offers to deliver vehicles to their door. In many cases, customers have handed over hundreds of pounds in advance only to find that their vehicle never arrives and the company does not really exist.

“If a deal looks too good to be true, then it probably is,” advises BVRLA chief executive, John Lewis.

“Unfortunately, it is all too easy for fraudsters to pass themselves off as legitimate businesses over the internet.

“These sham operators are damaging the reputation of van rental and many other industries. We are working with the authorities to help stamp them out.”

In the meantime, the BVRLA is offering five simple tips for customers looking for safe and hassle-free van rental.

BVRLA guidelines for van rental

Only use a BVRLA member

Seeing our logo on the front desk or website is a sign that you are dealing with a reputable company that has been vetted and operates to a professional code of conduct. You will also be able to use our conciliation service in the event of any dispute.

Never hand over cash

Most rental companies will only want to accept credit/debit card payment.

Ensure bona fide commercial address

Make sure the company is operating from a bona fide commercial premises, not a PO Box or virtual office, no matter how prestigious the location sounds.

Ensure the vehicles exist

Make sure the company actually has the vans it is offering – all BVRLA members operate their own rental fleet.

Don’t leave your cynicism behind

Remember, if the price or service being offered seems too good to be true, it probably is!

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