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Fixing vital kit like a tail-lift at the roadside will save valuable downtime

MOBILE aftercare company Bevan Group and bodywork specialists A&R Vehicle Services will share a stand at this year’s CV Show.

our technicians are able to fix problems either at the roadside or at the customer’s  premises

The two Black Country businesses have been connected since Bevan acquired a stake in A&R last summer.

Bevan Group’s mobile aftercare service covers truck and van bodies, as well as ancillary equipment – particularly tail-lifts. A&R Vehicle Services is one of the area’s best-known bodyshops.

Bevan Group, which is based in Halesowen, is best known as a builder of dry freight curtainside and box bodies, however the company also deals with around 2400 vehicles on a repair-and-maintenance contract or pay-as-you-go basis.

Compared with a year ago, this activity has increased by 45% and continues to rise.

This growth was given extra impetus last October, when tail-lift manufacturer DEL gave Bevan a key role in its own, rationalised service network.

Aftercare Manager Simon Dryburgh told Business Vans that other factors have also contributed: “Rather than recovering the vehicle to a workshop, our technicians are able to fix the vast majority of problems either at the roadside or at the customer’s own premises,” he said.

He said the loss of a tail-lift or a jammed roller shutter door effectively rendered a vehicle useless. And since many vehicles were purpose-built for the job, operators couldn’t simply hire a replacement.

“Our service therefore represents a saving in all-important downtime, as well as minimising hassle and expense for customers,” he said.

Bevan operates a 24-hour breakdown line. It has a team of 28 mobile technicians on call round-the-clock which that 86% of breakdown scenes within 90 minutes of being ‘scrambled’, according to the company.

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