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The flexibility of VW’s offering was a big factor, but VW’s strong residual values clinched the deal

RELIABILITY, attractive service, maintenance and whole life costs were the top considerations for North Lanarkshire Council when it came to selecting 224 new vans for its 500-strong business van fleet. The criteria were all significant in VW’s success in our Business Van of the Year Awards.

The council placed its order with Volkswagen Commercial Vehicles for a combination of VW Caddy, Transporter and Crafter models. It’s procurement team said past experience and an excellent reputation also helped Volkswagen Commercial Vehicles secure the deal.

The council cites other operational benefits as reduced fuel costs from the Volkswagen range of quiet, fuel-efficient engines with low CO2 emissions, which help reduce the council’s environmental impact.

The deal incorporates VW Crafter, Transporter and Caddy panel vans, and also include a Crafter Luton van with built-in tail lift from Volkswagen’s Engineered-to-Go scheme.

The council’s head of land services Kenneth Wilson told Business Vans: “We needed to replace a significant proportion of our vans in line with our vehicle replacement programme, and I’m pleased to say that Volkswagen Commercial Vehicles has been successful in winning the majority of the business.

“What tipped the balance in their favour is the fact that their products are so flexible in terms of allowing us to customise them to meet our needs. They have extremely strong residual values compared to the rest of the market, which mean the vans are very good value for us.”


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