CUSTOMERS for Toyota’s all new Hilux pick-up and Proace van are being given the best possible resources for sales, servicing and repairs with the setting up of a Specialist Business Centres network for the completely renewed LCV range.
Toyota LCV Specialist Business Centres
- Discover the strategy of the new roll-out
Located the length and breadth of the UK, these will be staffed with specialist teams and equipped to provide dedicated sales and aftersales services for the new model line-up.
The new vehicles will be on display and available for test drives, and the centres will be able to discuss and organise any requirements for specific accessories or vehicle conversions.
Toyota GB LCV manager Gareth Matthews said: “The new Specialist Business Centres are a key element in the complete renewal of our LCV operations in the UK. We are introducing fantastic new products with Hilux and Proace, so it’s critical that we reflect their quality and appeal with first-class, specialist customer service.”
To deliver this level of service, Toyota is investing in a significant recruitment and training programme to develop its LCV specialist network capabilities in areas such as after sales, conversions and legislation.
Read our review:
First deliveries of the new, eighth generation Hilux are just being made to UK customers.
Building on the pick-up’s legendary reputation, it has been improved in every aspect: tougher and more capable off-road, yet also offering greater comfort and more sophisticated equipment features to cater for both business and leisure use.
Read our report:
Later this year the new Proace van range will be introduced, offering customers a wider choice of vehicle sizes and payloads, including the new Proace Van Compact, a new LCV proposition that provides the capacity of a medium duty van within a compact van format.
The range, available to order now, includes three body sizes, two wheelbase lengths and a choice of panel, crew cab, passenger and platform cab configurations.
The quality and appeal of the new LCV range is backed by five-year/100,000 new vehicle warranty, bringing Hilux and Proace Van in line with the standard cover Toyota provides for its UK passenger vehicles.