All VW Van Centres aim to provide a consistent level of aftersales service. Technicians are factory trained and are therefore the best people to look after commercial vehicles. The van centres are open 11 hours Monday to Friday and offer four hours opening on a Saturday.
The Volkswagen Van Centres network offers:
- Fixed price repairs
- National fleet rates
- Regular progress updates
- Clear explanation of all work carried out
- Clear paperwork
- Free fitting for simple bulbs and wipers
- Free courtesy vehicle
- Free collect & deliver
- Wash every visit
- Tyres available while you wait
- In the event of a breakdown, the vehicle will be diagnosed within one working day.
One of the judges, Rod Lloyd, managing director of Low Cost Vans, a supplier of vans to the business market, said: “Features such as extended hours, fast emergency repairs and courtesy vehicles are vital for the busy trade user. Volkswagen offers all these and more.”
The Business Van of the Year Awards 2014 are supported by MAGMA Automotive.
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